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Thursday 15 November 2012
[discussion_vu] Quiz Conference of MTH302 - Business Mathematics & Statistics Online Quiz No.1 Date 16-11-2012
[discussion_vu] Quiz Conference of CS302 Digital Logic Design Online Quiz No.1 Date:16-11-2012
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[discussion_vu] Quiz Conference of CS201 Introduction to Programming Online Quiz No.1
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[~>VU-P!nD!<~] 193444193444办公室5S！
【培训时间】2012年11月23-24日深圳、11月30-12月1上海、12月 7- 8日北京
2013年 1月11-12日上海、 1月18-19日深圳、 1月25-26日北京
【培训对象】各级助理和秘书：总裁（总经理）秘书、部门秘书、办公室主任、行政部经理（助理、
主管、文职人员等)
【培训费用】2600元/人（包括资料费、午餐及上下午茶点等）
【深圳市场部】０７５５--６１２８２３６０
【苏州市场部】０５１２--６７１３７５２０
【北京市场部】 ０１０--５１６６９３１０
【上海市场部】 ０２１--５１６０２０３０
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
【课程背景】
对高级助理和秘书来说，没有受到专业系统训练，将无法从战略性全方位角度认知秘书与助理
的工作；在所从事的工作中感觉缺乏理论支持；工作中总是被动行事，不能主动掌握工作节奏；想
为领导作的更多、更好却没有好的方法、思路；想更好的执行领导的政策，却总是得不到支持；想
给公司节省费用，但却不知从何处下手，想更好地处理好公共关系（政府公关）,却总是不得要领.
.....诸如以上的问题，都是每个助理秘书工作人员所面对与困惑的， 如何把握正确方向从而迅速
提升自身职业素养，成了我们必须面对与解决的课题。
何澜老师精彩的课程分享，我们从她身上看到了优秀行政工作者的执着、认真与激情，向何澜老
师学习文秘课程的两天中，学会了清晰的看待自己与工作，还有困惑着我们的矛盾。 精彩的时间管
理的沙盘演练，居然把我的真实版时间情况托盘而出，惊讶之外看到我时间管理的瓶颈与问题， 让
我对生命和时间有了新认识，从无意识走向全新自我认识和提升，我们想从这里再次启航,成为一名
"新秘书"，拥有新起点、新格局、全新的工作状态。
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
【课程收益】
－清晰了解文秘、行政助理的角色认知，分析工作能动性不强的问题，让大家更多了解自己的能力
与竞争力，帮助提升行政工作的愉悦感。
－了解并帮助塑造作为一个专业化的行政助理、秘书所需具备的职业形象与商务礼仪。
－提高行政助理及文职人员的时间管理能力，最终提升工作效率及工作质量。
－了解高效会议管理的技巧，并通过练习成为卓越会议记录、会议主持人的角色。
－成为上司的得力助手，使之沟通及协调等工作更加专业化。
－熟悉办公事务的处理技巧：通过现场练习，现场点评，并提供大量范本供学员参照。
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
【导师简介】[何澜]
何澜老师:国内著名人力资源管理专家、培训专家、职业竞争力训练专家；
企业学习网特约讲师,曾担任浙大网新（上市公司）总裁助理、浙江正元数据公司独立董事、中
小企业局创业辅导中心主任等高管职务,华东师大心理学硕士；浙江大学、清华大学特邀讲师；浙江
培训师联合会副会长；首席人才测评师；中国管理研究院金融企业研究所副所长。
何老师拥有十多年的企业管理及培训经验，巧妙运用心理学与各种人才测评技术巧妙融入课程，
将知名企业实际工作中的众多典型案例与课程内容相结合， 深入浅出，通俗易懂，而且容易掌握和
操作；讲课富有激情，课堂气氛活跃，互动与案例研讨有效运用，因而深受学员欢迎。
何老师培训课程条理清晰，层次分明，实用性强，能带给学员先进管理方法和理念的巨大冲击，
使学员可以迅速地将培训内容转化为实际工作技能。用互动、体验、讲评等授课方式,让学员在练中
学，学中练，达到学以致用
品牌课程：
《员工职业竞争力综合训练》《优质客户服务实务》《企业行政统筹管理实务》《专业秘书/助理和
行政人员技能发展》《高效会议管理技巧》《情绪管理与心理解压》
荣誉客户
中国银行、工商银行、中国移动、江苏移动、上海电信、万事利集团、、葛兰素史克（中国）、菲达
环保、丰岛控股集团、新安化工、海亮集团、新和成控股、华为、台山核电、海尔集团、微软、可口
可乐、西门子、NEC、诺基亚、 神州数码、日立、美的、安泰科技股份、深圳茂硕电子科技、塔里木
油田分公司、朗格森（西安）电子等等.多年人力资源管理实践及培训咨询经历使其在人力资源管理、
团队建设、管理者技能提升等多个领域有着独到的见解和深入研究。目前接受过其培训和辅导的学员
逾万人，企业上千家.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
【课程大纲】
模块一 企业行政文秘职业素养及角色认知
行政人员工作定义与定位分析；
企业文秘职业发展；
文秘人员的职责与主要工作内容；
优秀文秘人员的职业素养养成；
工作中激情、认真、坚持工作的性格养成；
了解我的职业行为模式。
模块二 提升文秘/行政助理职场沟通技巧
了解沟通定义；
沟通失败的原因分析；
秘书职业沟通技巧提升练习（说、听、问能力提升）；
了解你的沟通对象的风格与特点；
用心与你的上司沟通；怎样和你的上司相处；
如何对待不同类型的上司；
站在下级的位置上思考上级的事；
与上级相处三大注意事项；
上司的行程安排；
处理和上司的关系应对之道实例解析。
模块三 办公室5S及办公用品管理
整理、整顿、清扫、清洁、修养。
印信管理办法；
电话事务管理；
邮件收发管理；
零用钱与报销制度；
值班管理事项与情景练习；
文件处理流程化；
维护各类办公设备的正常使用接待客人流程；
接待重要客户的注意事项。
模块四 会务组织与管理
会务分类－组织思路；
组织阶段：会前准备、会中协助、会后整理；
企业会议几种特征分析，企业会议现状代表企业竞争力显现；
解决问题会议的流程与组织；
会议频率分析；
会议效率不高的原因分析；
会议通知的写法与练习；
如何担任会议主持人？现场模拟训练
如何当好会议秘书？
不同现场如何排列座位顺序？
如何避免陷于会议忙碌之中？ 会议准备工作清单
如何在会后跟进？
如何在下次会议中改进会议习惯？
模块五 商务礼仪与职业形象塑造
1、个人形象塑造及礼仪
着装的TPO原则；
女士着装的要点；
男士着装的规范；
仪容礼仪规范；
11:39:27 193444
化妆的礼仪；
站、坐、行的礼仪规范；
恰当的肢体语言。
2、行政秘书公共场合礼仪
见面介绍的礼仪；
问候的礼仪；
名片的使用；
不同程度的握手传递不同的第一印象；
建立最有亲和魅力的形象总结。
模块六 时间管理及工作统筹技巧
时间管理的误区；
时间管理的原则；
目标管理与80/20法则；
缓急轻重的优先管理；
沙盘演练:看看我的时间状况分析；
我还有多少时间？我如何看待我的时间？
个人时间与领导工作时间计划与安排；
秘书在工作开始前、开展中、结束后提升时间管理策略；
有效利用时间技巧。
模块七 如何面对挫折？
挫折定义与认识；
内观自我，了解潜意识自我认知；
认识我的欲望；
树立正确的人生观与价值观；
面对挫折，依然快乐的八大秘诀。
19344411:39:27
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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[~>VU-P!nD!<~] Today Online Quran & Online Hadith 16 November 2012 (1st Muharram 1434)
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[VUSR] 66084 lms IS NOT WORKING
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[discussion_vu] Complete and final solution of CS402 Assignment no 2
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..::VU-Pink::.. assignment kesy submit karwao?????????
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Re: ..::VU-Pink::.. MERA LMS OPEN NAI HO RAHA :,(
Checx NOW Lms iz workinx now!!!
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[VUSR] 66083 CS408 Quiz No.1 Nov 15, 2012
CS408 – Computer Human Interaction
Quiz No.1 Dated Nov 15,2012
What will be the gulf of execution if the user is able to formulate and perform the actions easily;
Smaller
Greater
Balanced
None of the Given
Certain factors that help us to interact with graphical based systems is________
Indirect manipulation
Direct manipulation
Both
None of the given
Which interface system is based on the question/answer dialogue?
Command Line Interfaces
Query interfaces
Menus
Natural Language Interfaces
Currently many common environments for interactive computing are examples of the ______________ interface style, often simply called windowing systems.
Three-dimensional
WIMP
Point and click
None of these
Taking some real world concept to perform different tasks that represent some idea, inside the computer is type of________
Direct Manipulation
Desktop metaphors
Central processing unit
None of the given
Example of form fill interface is________
A dialog box
Pop up menus
Data entry form on some university web
All of the given
Building things from user's perspective is called _________
Functionality
Usability
Portability
None of the given
A small picture that is used to represent a closed window is said to be a/an
Menu
Toolbar
status bar
icon
Form-filling interfaces are used for
data entry
data integration
data manipulation
data definition
User and system has its own unique language, the language used by the user is called_______
Task
Core
Both
None of the give options
This is not a characteristic of usability test
The primary goal is to improve usability
The participants do not represent real users
Observe and record what participants do and say
_________is an early release of a product to a few users.
Surveys
Beta test
Focus
_________ has a goal of assessing whether the product works according to its specifications.
Trunk Test
Quality assurance
__________ is a usability test in which a member of the test team sits in the room with the participant and actively probes the participant's understanding of whatever is being tested.
Co discovery
Active intervention
Trunk test
In usability test, which is a technique from given below opttions, in which you have two participants work together to perform the tasks.
Active Intervention
Co-Discovery
Trunk test
_____________ is needed to check that users can use the product and like it.
Coding
Evaluation
Guideline
What site is this", Statement represents___________.
Folder
Site ID
Scroll bar
Exploring how children talk together in order to see if an innovative new groupware product would help them to be more engaged would probably be better informed by a ______________.
Usability testing
Field study
Predictive evaluation
DECIDE framework
The ____________ phase sets the stage for the core of the design effort
Requirement definition
Modeling
Implementation
None of the given
Evaluations done during design to check that product continues to meet uses' needs are known as ______________ evaluation.
Formative
Summative
Relative
None of the given
_________ frequent your primary personas access the site,____________ transient a stance the site needs to take (respectively).
More, Less
Less, More
Less, Less
None the given
In DECIDE frame work ______________comes just after choosing the evaluation paradigm and techniques.
Deciding about ethical issues
Exploring the questions
Identifying the practical issues
None of the given
____________capture the non-verbal dialogue between artifact and user over time.
Persona
Scenario
Dialogue
Design Model
___________ patterns can be applied at the conceptual level.
Postural
Structural
Behavioral
Mnemonic
Which of the following I least likely to be revealed by a paper prototype?
Your user don't know the term algorithm
Toolbar button are too small to press
The help menu isn't in the right place.
None of the given
Information sites with daily-updated information will naturally attract _______ users more than a monthly- updated site.
Repeat
Infrequent
Nonuser
None of the given
There can only be one _________ persona per interface for a product
Primary
Secondary
Supplemental
Customer
Overviews serve a similar purpose to __________ in an interface.
Navigation
Excise
Signposts
None of the given
We are deficient in our development _________, not in our development __________ (respectively).
Select correct option:
Process, Tools
Tools, Process
Tools, Methodology
None of these
Which of the following is not true regarding "cones"?
Select correct option:
A type of receptor in eye more sensitive to light
Different types of cones are sensitive to different wavelengths of light
Eye has approximately 6 million cones
Which of the following does not count as one of the advantages of computers?
Select correct option:
Computers are enabling new discoveries
Leading to efficiencies
Making our life convenient
Depending so much on computers may give fatal results
The gulf of execution refers to _______________ .
Select correct option:
The user's difficulty in understanding the feedback from the system
The system's difficulty in presenting information in the output language
The system's difficulty in converting an input expression into the correct system state transition
The user's difficulty in formulating and articulating an intention to the system
Learnability, flexibility and robustness are three main usability principles that can be considered as general headings for standards and guidelines generation. Which of the following are also high level usability categories that can guide standards and guidelines generation? (i) Effectiveness (ii) Efficiency (iii) Fault tolerance (iv) Satisfaction
Select correct option:
(i) & (ii)
(i), (ii) & (iv)
(ii) & (iii)
(ii) & (iv)
Formal methods are used to represent
Architectural aspects of software systems only
Procedural aspects of software systems only
Both architectural and procedural aspects of software systems
None of the given
The colors, which are directly opposite to each other are said to be
complementary colors
analogous colors
primary colors
secondary colors
Which of the following is true about Short-Term memory?
Short-term memory has a limited capacity.
Short-term memory has an unlimited capacity.
Short-term memory has no capacity.
Short-term memory has large but limited capacity.
Which of the following device can not be useful for a visually impaired person?
a typical keyboard
a typical monitor
a typical speaker
a typical processor
Which of the following is not one of the goals of HCI?
To produce usable systems
To produce safe systems
To produce non-functional systems
To improve effectiveness of the systems
Human beings interact with outside world, using their
input channels
output channels
sense of sight
All of the given
Which of the following is/are the main component(s) of color?
Select correct option:
Hue
Intensity
Saturation
All of the given
Which of the following is not one of the primary colors?
Select correct option:
Red
Green
Yellow
Green
Which of the following is concerned primarily with understanding human behavior and the mental processes that underlie it?
Select correct option:
Psychology
Sociology
Statistics
Computer Science
Which are the most significant senses for the average person when it comes to interacting with a computer?
Select correct option:
Sight and hearing
Hearing, touch and smell
Hearing and touch
Sight, hearing and touch
According to Juran, the fitness for purpose or use, is said to be
usability
efficency
reliability
quality
Which of the given statements correctly defines efficiency in terms of one of the usability goals?
Select correct option:
It is a very general goal and refers to how good a system at doing what it is suppose to do.
It refers to the way a system supports users in carrying out their tasks.
It involves protecting the users from dangerous conditions
It involves protecting the users from undesired situations
Over a short period of time, we find it easier to remember the string of numbers "404 894 6743" because ___________ .
Numbers are easier to remember than arbitrary characters.
The grouping of the numbers is significant
Ten numbers is not that many to have to remember from working memory.
None of these
The colors, which are directly opposite to each other are said to be
Select correct option:
complementary colors
analogous colors
primary colors
secondary colors
We are deficient in our development _________, not in our development __________ (respectively).
Select correct option:
Process, Tools
Tools, Process
Tools, Methodology
None of these
Which of the following does not count as one of the advantages of computers?
Select correct option:
Computers are enabling new discoveries
Leading to efficiencies
Making our life convenient
Depending so much on computers may give fatal results
The gulf of execution refers to _______________ .
Select correct option:
The user's difficulty in understanding the feedback from the system
The system's difficulty in presenting information in the output language
The system's difficulty in converting an input expression into the correct system state transition
The user's difficulty in formulating and articulating an intention to the system
Which of the following is considered as the most complex species?
Select correct option:
Humans
Computers
Animals
Birds
Which of the following is the statement given by "Novatech" as a result of a survey on the embarrassing experiences of computers?
Select correct option:
One in every four computers has been physically attacked by its owner
Every computer can be saved from any type of physical attacks
Every computer is attacked physically one in its life time
One in every four computers has been physically attacked by some outside source
According to Juran, the fitness for purpose or use, is said to be
Select correct option:
usability
efficency
reliability
quality
Which of the given statements correctly defines efficiency in terms of one of the usability goals?
Select correct option:
It is a very general goal and refers to how good a system at doing what it is suppose to do.
It refers to the way a system supports users in carrying out their tasks.
It involves protecting the users from dangerous conditions
It involves protecting the users from undesired situations
Which of the following does not count as one of the advantages of computers?
Select correct option:
Computers are enabling new discoveries
Leading to efficiencies
Making our life convenient
Depending so much on computers may give fatal results
Which of the following is/are goal(s) of usability?
Select correct option:
Effectiveness
Efficiency
Safety
All of the given
Which of the following is/are the main component(s) of color?
Select correct option:
Hue
Intensity
Saturation
All of the given
Which of the following is true about Short-Term memory?
Select correct option:
Short-term memory has a limited capacity.
Short-term memory has an unlimited capacity.
Short-term memory has no capacity.
Short-term memory has large but limited capacity.
Human beings interact with outside world, using their
Select correct option:
input channels
output channels
sense of sight
All of the given
GOMS stands for
Select correct option:
goals,operations, methods and selection rules
goals,objects, models and selection rules
goals,operations, methods and state role
goals,orientation, models and state role
When you engaged in a conversation you are more attentive what the other person is saying. It is called?
Focused Attention
Voluntary Attention
Involuntary attention
Divided Attention
Drive a vehicle while holding a conversation with a passenger is the example of _________ .
Focused Attention
Voluntary Attention
Involuntary attention
Divided Attention
Ali requires access via a navigational portal relatively infrequently that provides clear, simple navigational control. Which of the following posture is appropriate in this case?
Auxiliary
Transient
Information
Sovereign
The Usability Engineering lifecycle was proposed by _________.
Deborah Mayhew
Websterfg
Barry Boehm
Hartson
XYZ Ltd is well reputed software house; they make a significant investment in building ------------------- that encourages greater customer loyalty.
Visual Symbols
Grouping
Brand Equity
Harmony
Ali wants to develop an application that incorporates print, audio video media and software applications on a single place. Which of the following will help in this regard?
MS World
Worldwide Web
Television Newspaper
Ali is looking at how interface designers went about their work. He identified two different modes of activity: one is _________ and other is ___________ .
Analytic mode, synthetic mode
Evaluation mode, testing mode
Analyze mode, feedback mode
Implementation mode, task mode
Scenario content and context are derived from information gathered during the ____________ phase and analyzed during the ______________ phase (respectively)
Modeling, Implementation
Modeling, Research
Research, Implementation
Research, Modeling
_________ refers to the way a system supports users in carrying out their tasks.
Efficiency
Effectiveness
Utility
_____________ are GUIs that consists of electronic counterparts to physical objects in the real world to match the knowledge requirements of users.
User Interaction Models
Conceptual Models
Interface Metaphors
________language tends to be grammatical while _________ language is often Ungrammatical.
Written, spoken
Spoken, written
None of the given choices
Aspect gives us hints and tips about using and creating user interface idioms.
Strategic
Tactical
None of the given choices
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