MGT502 - Organizational Behaviour
Quiz - Date: 12 June 2012
Which of the following methods of third-party negotiation always results in a settlement?
Select correct option:
Mediation
Consultancy
Arbitration
Conciliation
Ali is a salesperson in XYZ Company, he tells his boss "Saad worked unsuccessfully for 3 years to try to get that account; I sewed it up in six months. I am the best closer this company has. Which impression management technique has described above?
Select correct option:
Conformity
Flattery
Self-Promotion
Favors
A shortcut used in judging others, in which we draw a general impression about an individual on the basis of a single characteristic is called:
Select correct option:
Halo effect
Contrast effect
Selective perception
Self serving bias
In Organizational Behavior, Group processes and Group decision making is understood with the help of which of the following Behavioral science?
Select correct option:
Anthropology
Psychology
Sociology
Social Psychology
Usman is an action-oriented person who shows initiative and persists determinedly to change things. Which of the following best describe his personality?
Select correct option:
Proactive
Aggressive
Introvert
Nonassertive
Which of the following deals with premature sense of accomplishment:
Select correct option:
Forming
Storming
Adjourment
Norming
Job satisfaction is best described as ____________.
Select correct option:
A result
A value
An attitude
A discipline
Self-managed teams are typically comprised of how many members?
Select correct option:
2-5
5-10
10-15
Over 100
Which of the following terminal values was ranked as the most important by executives?
Select correct option:
Freedom
Self-respect
Family security
Social security
After which stage of group development the group formed a common set of expectations of member behaviors?
Norming
Storming
Maturation
Forming
Which of the following is NOT a step in the negotiation process?
Definition of ground rules
Clarification and justification
Process evaluation
Preparation and planning
Values like working hard, being creative and honest are the means which lead towards achieving organizational goals. Which of the following term best describes these values?
Terminal values
Instrumental values
Theoretical values
Social values
When your work group disagrees, the disagreements usually concern how the group's work should be accomplished. The type of conflict experienced by your group is:
Task conflict
Relationship conflict
Process conflict
Reactive conflict
The consequence of Legitimate and Reward power is_________
Compliance
Commitment
Resistance
None of above
Psychology's major contributions to the field of organizational behavior have been primarily at what level of analysis?
Select correct option:
The level of the group
The level of the individual
The level of the organization
The level of the culture
Question # 2 of 10 ( Start time: 08:19:05 PM ) Total Marks: 1
At manufacturing unit of ABC Company, whenever top executives were scheduled to visit, the plant management would clean up the offices and wash the windows. It went for years and as a result, the employees would turn on their best behavior and look proper whenever the windows were cleaned. It is an example of:
Select correct option:
Classical conditioning
Reinforcement theory
Operant conditioning
Social learning
Question # 3 of 10 ( Start time: 08:19:49 PM ) Total Marks: 1
Explosive strength, body coordination and dynamic flexibility are characteristics of:
Select correct option:
Mental ability
Logical ability
Physical ability NOT SURE
Intellectual ability
All of the following are Group problem solving techniques EXCEPT:
Select correct option:
Brainstorming
Consensus
Delphi technique
Contract
_______________ refers to the network of personal and social relations that is developed spontaneously between people associated with each other.
Select correct option:
Formal organization
Informal organization
Business organization
Government organization
One of the shortcuts used to judge others involves evaluating a person based on how he/she compares to other individuals on the same characteristic. What is this shortcut called?
Select correct option:
Selective perception
The contrast effect
The halo effect
Stereotyping
Which of the following deals with premature sense of accomplishment:
Select correct option:
Forming NOT SURE
Storming
Adjournment
Norming
Which one of the following is the last step in communication process?
Select correct option:
Decoding
Receiver
Feedback
Encoding
If personality characteristics were completely dictated by ________, they would be fixed at birth and no amount of experience could alter them.
Select correct option:
Job satisfaction
Heredity
Environment
Situations
According to the path-goal theory, which of the following leadership style have the least amount of participation by subordinates?
Select correct option:
Directive leadership
Supportive leadership
Participative leadership
Achievement-oriented leadership
The model of value differences was first designed by __________
Select correct option:
Milton Rokeach
Henry Mintzberg
Geert Hofstede
Abraham Maslow
Adil wants to get credit from the bank but bank can not approve credit to him because of past slow pay record. The bank manager and Adil meet and agree on a win-win solution that meets the need of both parties by involving a guarantee that will ensure payment if not made with in prescribed period. This is an example of
Select correct option:
Compromising intention
Accommodating intention
Distributive negotiation
Integrative negotiation
Organization wide program to distribute compensation in company's profit based on established formula is known as:
Select correct option:
Piece-rate wage
Profit-sharing plan
Bonus
Gain sharing
In leader-follower dyad the individuals who belong to out group have_______
Select correct option:
High quality relation
Moderate quality relation
Low quality relation
None of above
Which of the following is NOT a barrier to effective communication?
Select correct option:
Stereotyping
Filtering
Noise
Selective Perception
All the following are dimensions of Intellectual ability EXCEPT:
Select correct option:
Inductive reasoning
Dynamic strength
Deductive reasoning
Number aptitude
Organizational part having legitimacy and official recognition is called
Select correct option:
Non Governmental Organization
Formal Organization
International Organization
Informal Organization
What sort of goals does Management By Objectives (MBO) emphasize?
Select correct option:
Tangible, verifiable and measurable
Achievable, controllable and profitable
Challenging, emotional and constructive
Hierarchical, attainable and effective
What sort of actions is most likely to be attributed to external causes?
Select correct option:
Actions that have high distinctiveness, high consensus and high consistency
Actions that have high distinctiveness, high consensus and low consistency
Actions that have high distinctiveness, low consensus and low consistency
Actions that have low distinctiveness, low consistency and high consensus
Ms. Sadia is always obsessed with numbers, measuring her success in terms of how many or how much of everything she acquires. It shows Ms. Sadia has________ Personality type.
Select correct option:
Type B personality
Reactive personality
Type A personality
Proactive personality
When diversity is not managed properly, there is a potential for ___________.
Higher creativity
Communication benefits
Labor cost inequities
Higher turnover
The model of value differences was first designed by ____________
Milton Rokeach
Henry Mintzberg
Geert Hofstede
Abraham Maslow
Which one of the following group types is organizationally determined?
Task
Work
Authority
Social
A pay plan that rewards employee for recent performance rather than historical performance is known as:
Salary
Wage
Bonus
Profit
Which of the following statements is NOT true about the difference between men and women when it comes to emotional reactions?
Select correct option:
Women show greater emotional expression
Men express emotions more intensely
Women express emotions more intensely
Men express anger more frequently
Ali wants to buy a motor bike. He goes to the showroom and sees different models of bikes. He likes one of them very much and wants to purchase it. He asks the price from dealer which is more then his range. Both of them then negotiate over price
BATNA
Distributive negotiation
Integrative negotiation
Third party negotiation
In attribution theory, what is distinctiveness?
Whether an individual displays consistent behaviors in different situations
Whether an individual displays different behaviors in different situations
Whether an individual displays consistent behaviors in similar situations
Whether an individual displays different behaviors in similar situations
What does MBO provide for the individual employee?
Specific personal performance objectives
Precise job descriptions
Explicit task objectives
Clear direction and purpose
Which of the following is an example of an attitude?
Satisfaction of a person with a job well done
The opinion that it is never acceptable to steal
Anger at being unfairly accused of a wrongdoing
The avoidance of a restaurant where one once received bad service
Zindagi mein 2 Logo ka buhat khayal rahkoooo
2nd woh jiss ko tum ney har dukh me pukaara hoo (Mother)
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